Welcome to Enhance & Elevate Training, we are your trusted partner in business consulting, capability development, and transformative training.
We offer ready-made programs as well as bespoke training solutions tailored to your organisation’s goals and designed to build long-term, sustainable success

At Enhance & Elevate, we are passionate about people. We believe that when you invest in your most important assets, you empower them with the confidence and capability to handle any situation.
Through transformative, real-world training, we elevate the potential of individuals and teams, enabling them to build exceptional customer connec
At Enhance & Elevate, we are passionate about people. We believe that when you invest in your most important assets, you empower them with the confidence and capability to handle any situation.
Through transformative, real-world training, we elevate the potential of individuals and teams, enabling them to build exceptional customer connections, foster long-term loyalty, and ultimately drive repeat business.

We are Senior Consultants with over 18 years experience in Sales Management, Training and Capability Build across a number of different industries,
We offer a broad spectrum of knowledge in varying industries, from Healthcare and Biotechnology to Security and Fire Systems, which allows us to quickly identify your unique challenges to provide solid recommendations and a clear path forward.

Our vision is to empower businesses and organisations to thrive by adopting a People-First approach that unlocks the full potential of your greatest asset: Your People.
Through impactful and interactive training, we elevate capability, strengthen customer relationships, and drive loyalty and repeat business.

Heidi Mawer is a highly motivated Learning Consultant and a passionate facilitator/presenter with over 18 years of experience in organsational development and training.
She has partnered with businesses of all sizes — from corporate to small, designing and delivering solutions that create high-performing teams and commercial value (Instructional Design certified, virtual and face-to-face).
Guiding Philosophy
"I've learnt that people will forget what you said, they may forget what you did; however, they never, ever forget how you made them feel.”
At Enhance & Elevate, this principle shapes every learning experience—ensuring participants leave feeling inspired, valued, and motivated to take action.
Talk to us today about how you can enhance your Team's capabilities.
Carmel, Commercial Sales Lead
I’ve had the pleasure of working alongside Heidi for many years across multiple companies, and she is, without a doubt, a passionate and highly skilled trainer. Heidi has a remarkable ability to quickly grasp complex topics and translate them into clear, actionable insights for her colleagues and audience.
Her talent for developing and sharing information that not only resonates with her team but also sticks with them is something I deeply admire.
It’s been a privilege to collaborate with such a consummate professional, and I look forward to working with Heidi again in the future.
Donna, Senior Medical Science Liaison,
Heidi’s breadth and depth of expertise in learning and development is nothing short of remarkable. Her authentic, empathetic approach combined with her passion for delivering an exceptional learning experience stands out in every interaction.
Heidi consistently creates engaging, impactful sessions tailored to the needs of her audience. Participants not only gain valuable knowledge but also leave feeling inspired and motivated to apply their learnings in practice.
Kerri, Executive Product Specialist
I have had the privilege of being trained by Heidi Mawer in two different pharmaceutical companies and each experience has been invaluable. Her deep industry knowledge, exceptional teaching skills, and unwavering support have greatly contributed to my professional growth.
Heidi has a remarkable ability to break down complex concepts, ensuring clarity and confidence in applying them to real-world scenarios. Her dedication to excellence, attention to detail, and commitment to fostering a positive learning environment make her an outstanding mentor & coach.

“How you connect with your customers matters. What you say and how you say it. The key to Sales Excellence lies in how your customers feel, when they engage with you.”
Our Sales Excellence Training Package will ensure your Teams enhance their sales conversations to the next level, elevating their performance and creating lasting customer connections.

"Creating a stand out Customer Experience happens by design, not chance."
How do you attract and retain loyal customers? By understanding their needs, and providing unique solutions, find out more about our "Exceptional Customer Experience" Training Package so you can create life-long customers for your Business.

"To be irreplaceable, one must be unique. Dare to be different".
We believe in a collaborative approach to consulting, where we work closely with our clients to fully understand their uniqueness. Your business is our business, and we will develop solutions that help you stand out in a crowd. Talk to us today about how we can help.

We promise to be transparent and consistent in our interactions. Actively listening to feedback, showing empathy and demonstrating a trust commitment by our actions, words and behaviour.

We believe in open and honest communication, which aligns with our "People First" approach, we will partner with you to successfully achieve your business goals.

Honesty really is the best policy to build lasting connections between employees and their customers. We will always act with integrity, maintain ethical standards and values in all of our business practices.
We love our customers, so feel free to reach out to discuss your unique business needs.
"Without our Customers we do not have a business!"
Redland Bay, Queensland, Australia
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